Account Manager - Job Description
The position:
PRISM Media Group is looking for a highly organized and energetic account management candidate to join our team as soon as possible. The candidate must have at least 5 years experience working in Account Management surrounding digital media, social media and interactive marketing. An ability to work in a fast-paced, entrepreneurial environment is a must.
Role and Responsibilities:
• Primary day-today contact for clients
• Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue.
• Manages contractor relationships to ensure work is completed on deadline and meets quality standards.
• Approves Change Orders and invoices
• Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
• Communicates the client's goals and represents the client's interests to the team.
• Provides regular two-way communication between the client and team
• Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Requirements:
• Proven Account Management skills required in order to create, maintain and enhance customer relationships
• Strong Computer Skills (Microsoft Office Suite & CRM Software experience a must – graphics and development software experience a plus)
• Knowledge of Digital Media, Social Media, Marketing and Advertising
• Ability to juggle multiple projects at one time
• Healthcare Industry Knowledge a plus
• Minimum 5 years of Account/project management experience
• Extremely detail oriented
• Technical competence a plus
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction
We offer:
Competitive compensation
Professional, fun and casual office environment
Comprehensive benefits including health, dental, vision, life, 401K, flex spending and tuition
Reimbursement
Contact: send resumes to [email protected]
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